1 hour ticket response
Prompt assistance is our chief objective and that is why we have a team of well–trained technicians who will be happy to offer a swift answer to any question that you might possibly have. Just send your client support ticket from your Hosting Control Panel and we’ll reply back to you within 60 minutes at the latest. In fact, we strive hard and aim for a 20–minute customer support ticket response time.
A Topflight Tech Support Service
Our support team representatives have huge experience in the Linux shared web hosting packages industry and are capable enough to provide a fast answer to your problem. If, however, the situation at hand is not within the competence of a client support engineer, the support ticket will be sent to a developer or sysadmin for further investigation.
A User–Friendly Help Center Section
In the Hosting Control Panel you can find an easy–to–browse Help Center section where you can find quick hints on how you can use our hosting services. You can find the answers to your inquiries in the F.A.Q. library, find more information in the web hosting account management articles or check out our instructional video tutorials.