Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Reply Guarantee

  • Our crew of professionals will do their best to answer to your support needs in approximately 1 hour. If, however, the difficulty you have experienced calls for some help from our Admin =Department,= we will send the ticket to the person on shift and will post a note to notify you.

  • Top quality support service
  • Qualified Client Help Service

  • Our client assist Department will be working for you day–and–night to to attend to all help request tickets that you submit. We offer tech assistance for the software applications that are pre–installed on your machine. These include our custom developed Hosting Control Panel, the selected Operating System and also the server administration panel (in accordance with the VPS type).

  • Intuitive help center
  • An Intuitive Help Zone

  • Each part of the Hosting Control Panel that is offered gratis with your VPS offers an integrated article base. You can find an assortment of comprehensive how to content articles and a collection of step by step video tutorials that illustrate all the regular website managing duties. You can view them by clicking the Help or Video control keys in the top right corner of each Control Panel section.