A 99.9% Server Uptime
The chief advantage of developing your very own shared web hosting platform is that you do not have to be worried about compatibility – you set up a special set of software applications in such a way as to be compatible with a given set of hardware parts. The end result is something much more steady and reliable, because there are fewer potential chances of failure. We’ve set up our cloud hosting platform atop tried and trusted hardware parts plus a heavily tweaked version of Security–Enhanced Linux in an attempt to create a very risk–free environment for your own web sites.
This is the reason why, with all our Linux shared web hosting packages packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is crucial to also set up your own network architecture. That’s the reason why we built a custom internal network in all our datacenters. Based on first–rate Juniper switches and routers, our internal network allows for tremendously fast data transmission speeds and is also fully redundant.
Hence, you can enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, no matter which web hosting plan you’ve selected.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash on the line, you can’t feel truly secure. That is the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel happy with our hosting service or in case you wish to get an even more powerful hosting solution, like a Linux VPS packages or even a Linux dedicated servers hosting packages – you will get your money back in full, without any obscure costs or return charges.
24/7 Technical Support
In the event that you own a hosting firm, your tech support engineers are of highest importance. This is exactly why we have meticulously hand–picked a very capable group of tech support engineers, each with several years of training behind his back. Thanks to them, we offer 24x7 support with all our hosting packages.
And not just that, we offer a 1–hour response time guarantee. All customer service requests are replied to in under an hour and our average support ticket response time is under 20 minutes!