Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you’ll find an exhaustive Help Center section featuring a multitude of educational articles and frequently asked questions. They are contributed by our support team of qualified technicians. Simply type in your question and our smart platform will show you the best answer.

  • Top quality support service
  • Educational Video Clips

  • For those who prefer to discover how to rectify a commonly encountered problem by watching an educational video clip, we have added a collection of video tutorials to our Hosting Control Panel. All the educational videos are brief and simple to follow. They offer you visual presentations of different site management procedures.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 client care service with a one–hour support ticket response guarantee. Our team of seasoned techs will be at your disposal to attend to all the queries that you may possibly have. During non–busy hours, a response will be offered within just twenty minutes.