Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour solution guarantee with all of our Linux shared web hosting packages packages, meaning that each advice inquiry you post will be responded to in less than 1 hour maximum. Our support crew members have been taught to swiftly solve any case and to provide you with quick guidance on any trouble that you possibly have.
A Top–quality Support Service
Our help support service is supplied by a crew of proficient professionals who definitely are prepared to answer to your query asap. You can get in touch with the tech support team staff by opening a tech support ticket from your Hosting Control Panel or by sending us an email message. On working days, you can also call us on the phone or take advantage of the online chatting option.
An Intuitive Help Section
Our Control Panel delivers a substantial knowledge base that’s included in all areas. In each area, you’ll find a Help press button which will load for you a variety of step–by–step courses on how to use a certain option or execute a specific action. Also, we have crafted mini seminar videos for you to get a better idea of the Control Panel’s interface.